The last, yet certainly not the least of the Three C’s is cooperation. Cooperation is a person or group working together to achieve a common goal or benefit. Although it sounds simple enough in theory, the act of cooperating in our day-to-day interactions can be complex and should be carried out in a deliberate and thoughtful way–cooperation is simplex.
Cooperation in its simplex form is the desire to draw the best from each family or staff member, and the capacity to value the skills, talents and abilities they add to the organization. Where collaboration is the building block of a high-performance company culture, cooperation is the mortar that holds the whole thing together. No company becomes successful without frequent, purposeful cooperation between everyone involved in the business.
Not Like the Other
Although cooperation and collaboration are similar, they are not the same. For example, in the game of tug-of-war the team members collaborate—through discussion and skill assessment–to decide on the order of the team lineup. Once an order is determined, the team members line up in order and cooperatively tug on the rope to try to muddy the other side and win the game.
Sharing the Load
Cooperation does not mean being free of disagreement, and it is more than someone just doing what they are told. It means understanding that sometimes we must set aside personal bias and be bigger than the disagreement or opposing view in order to promote the common good.
Cooperation means sharing the load with those around you that have a vested interest in the success of the company. It also means that family members or people within the business are fully contributing their mind share, heart share and hand share.
We must rid our mind of mental baggage and be intellectually prepared to cooperate with others. Resentment is a barrier to cooperation and letting go of the anger and hurt will not only facilitate a cooperative mindset, it will also improve our relationships with others.
We must believe to our core that cooperation is the best option in achieving results through people. We also have to open ourselves to trusting people around us to do the right thing for the company. This may mean setting aside our ego and giving up control in order to allow others to take the lead.
We must commit to take on the heavy lifting, and take the actions that are in the best interest of the organization and mutually benefits others. No job is too menial or insignificant when it contributes to the success of the company.
Don’t be Annoying
As leaders it is critical that we develop an awareness of self in order to bring out the best in those around us. Antagonism, pettiness, and egotistical behavior are barriers to cooperation and exhausting to others. Most people will avoid spending time with people that consistently exhibit these traits. Reflect on whether any of these behaviors are limiting your ability to encourage and produce a cooperative company culture. If they are, then take action to change or minimize the behavior to encourage a high performing culture in your organization.
If you truly want your business to maximize performance, then develop family leaders who understand the value and importance of self-awareness in the form of transparent and authentic communication, collaboration and cooperation.
Brent Patmos is the founder and President of Perpetual Development, Inc., an organizational performance company serving the exclusive needs of privately-held and family-owned business leaders. You can contact Brent via email: ContactPDI@perpetualdevelopment.com or by phone at 480-812-2200. You can follow Brent on twitter – @BrentPatmos and connect with him on LinkedIn.